Support
QuickBooks online - accounts
Support
The main methods of obtaining support are as follows (most customers use a combination of all three depending on the nature of the issue).
Chargeable support
Our chargeable support is delivered by a team of qualified accountants with IT and cloud accounting experience and is a quick way to get you back on track. We are QuickBooks accredited and not only provide software technical support but accompany this with our accounting expertise.
If we have direct access to your QuickBooks then we can load up your information and review with you.
For more in-depth support we will usually initiate a remote support session
QuickBooks support
Included with every subscription at no extra cost, QuickBooks customer support can be contacted on 0808 234 5337, you will need your customer ID.
QuickBooks also offer some free onboarding webinars for existing users to ensure that you are getting the most out of your software
DIY
There are plenty of resources available online and don't forget that you can use the demo company if you don't want to experiment with your live data. We have provided some links to help you get started.